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All customers must complete identity verification before transacting. The required data depends on the beneficiary type (individual or business).

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Standard KYC/B

Individual Q1/2026Business
First NameCompany Name
Last NameTax ID (e.g., CNPJ)
Tax ID (e.g., CPF)Date of Incorporation
Date of BirthEmail
EmailCountry
PhoneFull Address
CountryWebsite
Full AddressUltimate Beneficial Owners (UBO’s) + Documents of Shareholders with over 25% ownership
Identification Document - CountryCompany Incorporation Document
Identification Document - Type (Passport, ID, Driver’s License)Proof of Address
Proof of Address DocumentCompany Financial Documents (Balance Sheet, Income Statement, or Recent Bank Statements)**
—Description of Business Model
—Information and Documents Related to Regulated Activities
—Details and Evidence of Anti-Money Laundering (AML/CFT) Program
—Information Regarding any Investments in Crypto Assets
**Optional.

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Enhanced KYC/B

Enhanced verification is required when a customer requests higher transaction limits beyond the standard thresholds. This process is conducted directly with the Compliance team and involves a thorough review of additional documentation. For details on how to request higher limits and required documentation, see Requesting higher limits.

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Review timeline

The time it takes to review and approve a customer’s KYC/B submission varies depending on the verification type:
Verification TypeReview Timeline
KYC Standard30 seconds
KYB Standard3 hours to 1 business days
KYC Enhanced2 business days
KYB Enhanced2 business days

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Statuses

  • NOT_STARTED — verification has not begun; customer was created but no data submitted yet.
  • UNDER_VERIFICATION — documents submitted; review in progress.
  • APPROVED — verification complete; customer can transact.
  • TEMPORARY_REJECTION — submitted information is invalid or inconsistent (e.g., incorrect tax ID, unrecognized documents); customer can resubmit corrected documents.
  • FINAL_REJECTION — verification permanently denied; customer cannot transact.

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Status progression

Successful verification flow:NOT_STARTED → UNDER_VERIFICATION → APPROVED