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Documentation Index

Fetch the complete documentation index at: https://docs.lumx.io/llms.txt

Use this file to discover all available pages before exploring further.

All customers must complete identity verification before transacting. The required data depends on the beneficiary type (individual or business).

Standard KYC/B

IndividualBusiness
First NameCountry
Last NameCompany Name
Tax IDTax ID
Date of BirthIncorporation Date
EmailEmail
CountryPhone
StateState
CityCity
StreetStreet
PostcodePostcode
PhoneWebsite
Identity DocumentCompany Formation Documents¹
LivenessDocuments from Representative + UBOs + shareholders with more than 25%⁴
Transactional information²Transactional information²
Financial documents*Regulated activity information³
Proof of Address⁴Proof of Address⁴
Financial documents*
*When applicable. ¹ Company Formation Documents: In Brazil, we typically request: Articles of Incorporation/Bylaws, ownership chart, and (if applicable) minutes appointing/electing directors and the Share Register Book. In other jurisdictions, we typically request: Articles of Association (or equivalent), Register of Members, and Register of Directors (or equivalents). ² Transactional Information: Information will be requested regarding the source of funds, the expected transaction volume, as well as the countries and counterparties involved in the transactions. ³ Regulated Activity Information: Information will be requested regarding any regulated activities carried out by the company. When applicable, the corresponding license for such activity will also be requested. Proof of Address: Required for all individual customers, business customers, and each associated party (UBOs, shareholders with more than 25%, and representatives). The document must have been issued within the last 90 days.

Enhanced KYC/B

Enhanced verification is required when a customer requests higher transaction limits beyond the standard thresholds. This process is conducted directly with the Compliance team and involves a thorough review of additional documentation. For details on how to request higher limits and required documentation, see Requesting higher limits.

Review timeline

The time it takes to review and approve a customer’s KYC/B submission varies depending on the verification type:
Verification TypeReview Timeline
KYC Standard1 business day
KYB Standard2 business days
KYC Enhanced3 business days
KYB Enhanced3 business days

Statuses

  • NOT_STARTED — verification has not begun; customer was created but no data submitted yet.
  • UNDER_VERIFICATION — documents submitted; review in progress.
  • APPROVED — verification complete; customer can transact.
  • TEMPORARY_REJECTION — submitted information is invalid or inconsistent (e.g., incorrect tax ID, unrecognized documents); customer can resubmit corrected documents.
  • FINAL_REJECTION — verification permanently denied; customer cannot transact.

Status progression

Successful verification flow:NOT_STARTEDUNDER_VERIFICATIONAPPROVED