A customer represents a user of your business who wants to buy, sell, or transfer digital money (stablecoins). Think of customers as the people or businesses using your product or service. Our APIs allow you to register your end users with Lumx, enabling seamless and compliant movement of stablecoins or fiat between your users’ wallets or bank accounts. Lumx handles all KYC (Know Your Customer) and KYB (Know Your Business) verification steps, so you have confidence that your users meet all applicable compliance requirements.

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Customer Registration

To register a new customer, use either the API or KYC Links. Upon registration:
  • Customers must agree to Lumx’s Terms of Service.
  • You must provide basic identity information such as:
    • Full name
    • Email address
    • Government-issued identifiers (e.g., SSN for individuals, EIN/TIN for businesses)
Lumx will validate this information to approve the customer for transactions. If additional information is needed, Lumx will return precise requirements for completion of the KYC/KYB process. 📘See Also: Compliance Requirements for a detailed list of required fields and document types.
Lumx automatically generates a unique wallet for every customer created and verified. Think of it like a digital account that can:
  • Hold digital money (stablecoins)
  • Receive funds from other wallets or bank transfers
  • Send money to other customers or external wallets
  • Show balance in real-time
Check our guides to follow a step-by-step process to create your first customer.

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Customer Verification (KYC/KYB)

Before customers can move money, they need to be verified. This is like opening a bank account - we need to confirm who they are.

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Verification Process

1

Create Customer

Add basic customer information via API
2

Upload Documents

Customer provides ID and proof of address
3

Review

Documents are reviewed (usually within minutes)
4

Approval

Once approved, the customer can start transacting

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Customer Lifecycle

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Common Questions

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Next Steps

Now that you understand customers and wallets:

Learn About Exchange Rates

How currency conversion pricing works

Understand Transactions

How money moves in the system